Business Processes

Keywords:

  • Business Operating System (BOS) covering all business processes and their interdependencies
  • Here: focus on BOS processes relevant for the Management of Complex Engineering Programs

Background Experience available at Novo Artifact Consulting:

  • Responsible for the creation, maintenance and continuous improvement of, and adherence to, all policies, processes, work instructions, manuals, templates, forms, etc. in support of Project Management, Project Control, Business Case Setups, PDP, In-Kind Management , Production as part of the organization’s BOS  [14] [15] [16] [17] [19] [21]
  • Contributions to the overall consistency and interdependecy correctness of a company‘s BOS  [18]
  • Contributions to the globalization of a company’s BOS   [19] [21]
  • Participation to many BOS audits  [15] [16] [17] [19] [21]

                 BOS: Business Operating System;  PDP: Program Development Process

                 The numbers in brackets refer to positions as stated in the CV of Hans-H. Altfeld; it can be downloaded from this site under 'About me'

Typical PDCA Content:

BOS: Business Operating System;  PDCA: Plan – Do – Check – Act

  • Identification of all business processes and their inter-dependencies relevant for the Management of the Portfolio / Programs / Projects / Products
  • Hierarchical Structuring of Business Processes and their Description in Documents (e.g. Plans, Policies, Procedures, Work Instructions, Templates, etc)
  • Generation of Business Process Documentation
  • Consistency and Completeness  Check for all Business Processes and their Inter-dependencies
  • Gathering of Feedback on Business Processes (Descriptions, Effectiveness, Efficiency) from Process Owner, User, Client
  • Action Management (Adjustments to Processes and/or their Descriptions)

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