Product Quality

Keywords:

  • Quality Assurance
  • Quality Control
  • Product Safety
  • Cost of Non-Quality

Background Experience available at Novo Artifact Consulting:

  • Responsible for aircraft fuselage section Quality, based on a 3-step Quality Control approach   [15] [16]
  • Responsible for Path-to-Quality/Product Safety as part of the overall Product Development Process   [19]
  • Major contributions to Quality Assurance (à Theme: Operating System)   [14] [15] [16] [17] [19] [21]
  • Participation to many Quality Audits   [17] [18] [21]
  • Responsible for assessing the Cost of Non-Quality (i.e. of NCRs)    [21]
  • Contributions to the Quality / Product Safety Plan of a mega-Program    [09]

                NCR: Non-Conformance Report   -  The numbers in brackets refer to positions as stated in the CV of Hans-H. Altfeld; it can be downloaded from this site under 'About me'

Typical PDCA Content:

PDCA: Plan – Do – Check – Act

  • Generation of Quality Plan, covering Quality Control, Quality Assurance and Product Safety, differentiating between Design and Product
  • Processing of Quality Plan Tasks
  • Monitoring of Adherence to Quality Assurance Procedures (e.g. via Quality Audits)
  • Assessment of Component, System, Product and Process Quality, i.e. Identification of Non-Conformances
  • Assessment of Non-Quality Costs
  • Actions Management (Recovery on Product or Process Non-Conformances)
  • Incorporation of Lessons Learned into Quality Plan and Procedures

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